Consumers have a right of withdrawal from contracts for the delivery of stuff in accordance with the following provisions. A consumer is any natural person who enters into a legal transaction for purposes that can predominantly be attributed neither to his commercial nor to his independent professional activity.
Cancellation policy
Right of revocation
You have the right to cancel this contract within 14 days without giving any reason. The withdrawal period is 14 days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the last stuff.To exercise your right of withdrawal, you must send us
- Roadster-Concept
- Andreas Gerlach
- D.-Ringeisen-Str. 9
- 86695 Nordendorf
- Germany
- eMail: info [at] roadster-concept [punkt] de
by means of a clear declaration (e.g. letter or email) about your decision to revoke this contract.
You can use the attached model withdrawal form for this purpose, which is, however, not mandatory.
In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.
Folgen des Widerrufs
If you withdraw from this contract, we must repay you all payments that we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days from the day on which we received the notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment. We may refuse repayment until we have received the stuff back or until you have provided proof that you have returned the stuff, whichever is the earlier.
You must return the stuff immediately and in any case no later than fourteen days from the day on which you notify us of the cancellation of this contract to us or to
- KN Industrial Service
- hedge way 12
- 53783 Eitorf
- Germany
or to hand over the goods.
The deadline is met if you send the stuff before the end of the period of fourteen days.
You shall bear the direct costs of returning the stuff.
You only have to pay for any loss in value of the stuff if this loss in value is due to handling of the stuff that is not necessary for checking the condition, properties and functioning of the stuff.
Exclusion or premature expiry of the right of withdrawal:
The right of withdrawal does not apply to contracts
- for the delivery of stuff which is not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which is clearly tailored to the personal needs of the consumer.
The right of withdrawal does not apply to consumers who do not belong to a Member State of the European Union at the time of conclusion of the contract and whose sole place of residence and delivery address are outside the European Union at the time of conclusion of the contract.
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Sample withdrawal form:
(If you wish to cancel the contract, please complete this form and return it by email or letter to:)
- Roadster-Concept
- Andreas Gerlach
- D.-Ringeisen-Str. 9
- 86695 Nordendorf
- Germany
- E-Mail: info [at] roadster-concept [punkt] de
I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following stuff (*) / the provision of the following service (*)
-> ______________________________________________
-> ______________________________________________
ordered on (*) ____________ / received on (*) ________________
Name of the consumer(s): _______________________________
Address of consumer(s): ________________________________
________________________________________________
Signature of the consumer(s) (only in the case of notification on paper):
________________________________________________
Date ___________________________________________
(*) = Please delete where inapplicable.
Please note:
The address for returns of goods is:
- KN Industrieservice
- Heckenweg 12
- 53783 Eitorf
- Germany